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Customer Care And Technical Support

Customer Satisfaction is important to us. ADDCOM Customer Support are available 7 days a week at your convenience. ADDCOM customers can contact our highly-trained customer service support staff.

Contact one of our experts with any of your questions or concerns. Wherever you are in Asia Pacific, our knowledgeable staff can help you. Do you have questions about your purchase? Want to learn more about our products before you shop? Let one of our representative assist you!

Contact our local office near you.  VIEW HERE.

At ADDCOM, we pride ourselves on our customer support. Our work doesn’t end when the sale is completed. We want to make sure that all our customers are satisfied. By offering technical support, we will continue to be with you, whenever you need us. We firmly believe in customer satisfaction. If any of our product doesn’t perform the way it was supposed to, ADDCOM will work with you to resolve the issue.

Quality and Reliability always comes first at ADDCOM. Our facility supports the highest level of quality assurance, continuous training programs for personnel, a well-founded set of procedures developed and monitored by QC staff and management.  From product conception to delivery, we work relentlessly to provide you, our customers, with the highest level of quality excellence in the industry.

Is you facility RoHS Compliant?

RoHS, also known as Lead-Free, stands for Restriction of Hazardous Substances. Any business that sells, resell, and distributes applicable electrical or electronic products etc directly to RoHS countries, is impacted if restricted materials will be utilized.

Addcom offers RoHS Certification to its customers. Our main objective is to safeguard life and environment through quality assurance and management. We does more than helping our customers comply, we give them a competitive advantage by partnering with them every step of the way to establish a detailed product file upon application.

We pride ourselves with the best customer service & technical support to quickly address your needs. Our work doesn’t end when the sale is completed. We want to make sure that all our customers are satisfied.

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